What Happens After We Receive Your Return?
Once your return arrives at our warehouse, please allow 2–3 business days for our team to inspect the item and process your refund, replacement, or repair. During peak times, this may take slightly longer.
Repairs may require additional time if parts need to be ordered.
Refunds are issued to the original form of payment (e.g., credit card, PayPal, Amazon Payments).
For payments made by check, money order, or wire transfer, we’ll issue a refund check.
Return shipping reimbursements are also issued by check unless otherwise noted.
In some cases, we may offer a Gift Certificate for store credit.
What if My Credit Card Was Canceled Before the Refund?
For security and legal reasons, we are only able to issue refunds to the original form of payment used for the purchase. This is to ensure compliance with financial regulations, including anti-money laundering laws.
Even if your card has been canceled, the refund will still be processed to that account. Your credit card company will typically route the funds appropriately, either by transferring them to your new account or contacting you with further instructions.
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