Our customers are able to track orders placed online through the website by accessing their account. You will need to LOG INTO YOUR ACCOUNT or click the "Your Account" link on the www.grizzly.com homepage. Locate and click on the order number you would like to track. Please note, only orders placed online using an account can be tracked in this manner.
Orders placed over the phone, through chat, or by e-mail can be tracked by checking for the shipping confirmation e-mail using the e-mail address provided when placing the order with the agent. We send a shipping confirmation e-mail when the order leaves our warehouse. This e-mail will contain a link to access your tracking information.
If you opted not to provide your e-mail address during the order process, or you are finding it difficult to track your order, please CALL our Contact Center to request tracking information. You may also click HERE to create a ticket. One of our agents will research the order status and get right back with you.