To share special freight delivery instructions, provide them directly to the carrier when they contact you to schedule delivery or by contacting the carrier yourself with your tracking number. Instructions like gate codes, preferred times, or access details must be communicated directly, as the service does not manage them.
Yes! If you have special instructions for your freight delivery, here’s what you need to know:
How to Share Delivery Instructions
- When the Carrier Contacts You:
Freight carriers will call to schedule your delivery appointment. Share your instructions directly with them at that time. - Contacting the Carrier Yourself:
You can also reach out to the carrier by visiting their website or calling their customer service.
Tip: Have your tracking number ready when you call.
Important Notes
- We do not manage delivery instructions on your behalf, these must be communicated directly to the carrier.
- Instructions can include things like:
- Gate codes
- Preferred delivery times
- Limited access details