Yes! You are welcome to use your own freight carrier to pick up and deliver your order. Please review the guidelines below to ensure a smooth and accurate shipping experience.

What Counts as an “Own Carrier”?

Your order qualifies as Own Carrier when you arrange pickup and transportation through a recognized freight carrier, such as:

• FedEx Freight
• Dayton Freight
• TForce
• R+L Carriers
• Any other established freight carrier

Important Ordering Requirements

Do Not Place Your Order Online or Select “Pick Up in Store”

Orders shipping with your own carrier require special handling and cannot be placed online.

Please do not select “Pick Up in Store” during checkout.
This option is only for customers physically picking up their orders themselves.

➡️ To use your own carrier, you must call us to place your order.
This ensures your shipment is processed correctly and avoids delays.

Do Not Send Your Carrier to Us

Please do not dispatch your carrier on your own.

We will contact your carrier directly and schedule the pickup as soon as your shipment is ready.
If a driver arrives early, before your order has been released from our warehouse, we may have to turn them away—this could result in additional charges from your carrier.

Orders Containing Both Freight & Non‑Freight Items

If your order includes both freight items and small‑parcel (non‑freight) items:

• Small items will ship separately, and
• We can ship non‑freight items using:
  • Your UPS account, or
  • Standard shipping rates (billed to you)

Note: We do not ship via FedEx Ground.

Shipping to Alaska, Hawaii, Puerto Rico & U.S. Virgin Islands

If you would like to use your own freight carrier to ship to these locations:

• Payment must be made using secured funds (wire transfer).
• Alternatively, you may ship your order to a freight forwarder.

If Using a Freight Forwarder:

• Orders must ship from us to the forwarder using our carrier.
• Freight forwarders cannot pick up in the showroom.
• Freight forwarders cannot be used as an Own Carrier.

Shipping Into Canada

Yes — you may use your own carrier for shipments into Canada.
All the same rules and requirements listed above apply.

What Do I Need to Get Started?

For Non‑Freight Shipments (UPS)

Please provide:

• Your 6‑digit UPS account number
• The UPS service level you want
• The name/company/address associated with the UPS account
  (if different from the delivery address)

For Freight Shipments

We’ll need to know whether you’re shipping Freight Collect or Bill Third Party.

If Shipping Freight Collect

Please provide:

• Carrier name
• Phone number for pickup coordination

If Billing Third Party

Please provide:

• Carrier name
• Phone number for pickup coordination
• Full billing address for freight charges

Can I Send My Own Bill of Lading (BOL)?

Usually our shipping department will automatically generate a BOL for you, but if you prefer to use your own, just let us know—we’ll provide instructions to ensure it is submitted correctly.

Important Note About Freight Claims

If you choose to use your own carrier:

• You must file any damage claims directly with your carrier.
• Grizzly cannot file claims or accept responsibility for damage on Own Carrier shipments.

Final Reminder

Please do not send your carrier to our facility without scheduling.
We will contact your carrier at the number you provide as soon as your shipment is ready.