The article explains the warranty claim process for replacement parts. First, gather machine model, part numbers, serial number, manufacture date, and proof of purchase. Identify needed parts via the product manual or the Parts & Manuals page online. Finally, submit a claim with the collected details to receive free replacement parts if the warranty is active.
We stand behind the quality of our products. If you experience an issue with your machine or part covered under warranty, you can submit a claim to receive replacement parts at no charge.
Step 1: Gather necessary information
Before you begin, have the following details ready:
Machine model
Part number(s) and quantity
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Machine serial number and manufacture date
We do not record serial numbers/manufacture dates at the time of shipment.
Grizzly order number or proof of purchase (if purchased from a dealer)
Step 2: Identify the parts you need
If you haven't already, you'll need to identify the parts and quantities needed. The parts list is included at the back of every product manual, which is included with every machine. If you've misplaced your manual, follow these steps:
Visit the Parts & Manuals page.
Enter your model number under Order Parts.
Locate the replacement part numbers required for your machine.
Unsure which parts you need? No problem! Go ahead and submit your claim and we'll be glad to assist in identifying parts.
Step 3: Submit your claim
Contact us to initiate your claim. You'll need to provide the details gathered in step 1. Please also include the order number it was purchased on so we can confirm coverage. If purchased from a dealer, please include a copy of your proof of purchase.
Once all details are received, we'll set up a warranty order to send the replacement parts at no charge as long as your warranty is still active.