All licensed U.S. businesses may apply for credit terms with Grizzly Industrial.

Please review the questions and answers below carefully. If our terms and policies are acceptable, click the “Online Credit Application Form” button and fill out the application.

How long does the application process take?

If you are a publicly traded company, government agency, or public school, your application will be approved as soon as all required forms are submitted.
All other companies may take up to a couple of weeks, depending on how quickly your trade references respond.

What terms do you offer?

Net 30.

Is there an application fee?

No.

Do you accept customer terms and conditions?

No. All customers must agree to Grizzly’s terms and conditions, which apply to all orders.

What will my credit limit be?

Your credit limit will be determined based on your trade references and your Dun & Bradstreet report.

Is there a minimum order value?

No, there is no minimum order value.

Do you require purchase orders?

No, but you will specify your company’s purchase order policy when filling out the credit application.
If you indicate that POs are required, you will only be able to place orders with a PO.
Note: POs are required for all schools, prisons, and government agencies.

Do you accept government contracts?

Yes, for approved government agencies with established credit terms.

Can I order online using my credit account?

No, we do not accept net-30 orders online. Please submit orders via:

• Email your PO to arg@grizzly.com.

• Fax: 1-800-225-0021

• Mail: Grizzly Industrial, Inc., P.O. Box 2069, Bellingham, WA 98227-2069

• Or click HERE to submit an order via email.

How long does it take to process my order?

• Phone orders: Processed immediately.

• Mailed or faxed POs: Processed within 24–48 hours after receipt.

Do you confirm receipt of purchase orders?

Not automatically, but we will fax or email a confirmation upon request once your PO is processed.

Do you invoice using EDI (Electronic Data Interchange)?

Not usually. This may be something we can arrange depending on the volume of orders you expect to submit.

Do you accept electronic payments?

Yes, we accept electronic payments.

Can I pay my outstanding balance with a credit card?

No, we do not accept credit card payments for outstanding balances; however, you may prepay for an order using a credit card.

Can I use my own shipping account?

Yes, we will make every effort to accommodate requests for using your carrier account.

How are shipping charges calculated?

• Items under 70 lbs: How are shipping charges calculated?

• Freight items: Flat-rate shipping is listed next to each item in the catalog and on Grizzly.com.

What is a Limited Access Delivery fee?

This is a fee charged by freight companies for deliveries to areas with restricted access.
Grizzly charges a standard $50.00 fee.
Limited Access locations include (but are not limited to):

• Churches

• Prisons

• Government Agencies

• Hospitals

If you believe your location does not qualify, let us know. We are happy to verify with the carrier on your behalf.

Who do I contact if my merchandise arrives damaged?

• If you used your own carrier, you are responsible for filing the freight claim.

• If your order shipped via Grizzly’s carrier, contact us, and we will file the claim for you.

How do I contact Accounts Receivable?

• Phone: (360) 647-0801, option 4

• Fax: (800) 225-0021

• Click HERE to create a ticket.

Alternative non-online credit application forms: Credit Application, Purchase Order Requirements, Ordering Instructions.