Index
From Order Entry / Customer Service, enter RQ on the Selection line. This updates any orders on WFQ that have all stock committed to RFQ.
Run a Held Orders Report for WFQ and RFQ.
For All Quotes
- Verify if the address is residential or commercial.
- Check if a liftgate is required.
- Gather dimensions and weight for all freight items on the order.
Alaska – Span Alaska
- Orders must ship from GW2 and are manually quoted on the Span Alaska website:
https://portal.spanalaska.com/rateQuote - Complete all required fields (marked with *), then click Submit.
- You will need:
- Item value
- Dimensions
Key Details:
- Origin City: Always Bellingham, WA 98229
- Destination Type: Change to residential/commercial
- Estimated Value: Total cost of all freight
- Categorize: Always “New”
- Description of Goods: Always “Machine”
- Packaging Type: Select appropriate option based on the item(s)
- Class: Always 100
👉Special Instruction: If shipping to a residential address, add:
“Also quote terminal pickup.”
Span Alaska will send two emails to the Freight group:
- First email: Should be auto solved.
- Second email: Contains the quote.
Quote Example:
Final Cost Calculation:
Add $37 notification charge, then add 10%.
Example:
$699.94 + $37 x 1.1 (10%) = $810.63 (final shipping cost).
Update order notes and complete Final Steps.
Order Notes Example:
******************************************************* SHIP PAF TO ANCHORAGE FOR TERMINAL P/U: $ SHIP PAF TO ANCHORAGE FOR COM/RES DELIVERY: $ S FREIGHT MUST SHIP COMPLETE FROM GW2 PLEASE ADD SHOWING COMMENT WITH DELIVERY CHOICE QUOTE IS FOR FREIGHT ONLY ZD 1563557 *******************************************************
TForce Freight
Hawaii
- Preferred ship point: GW2 (GM2 allowed for smaller orders).
- Quotes are manually calculated using the Hawaii Quote Workbook in MO Freight CS (Resources\MO Freight CS\_Hawaii Quote Workbook (UPS Freight).xlsx)
Quote Example:
Order Notes Example:
TO (SHIP-TO CITY) VIA UPF DELIVERY: $ TO (TERMINAL) VIA UPF FOR TERMINAL PICK UP: $ S NOTE ON BOL: "CUBIC FEET" ADD A SHOWING COMMENT WITH CUSTOMER'S DELIVERY CHOICE S ALL FREIGHT MUST SHIP COMPLETE FROM GW2 SHIPPING AND HANDLING FOR NON-FREIGHT MUST BE CALCULATED AND SHIPPED SEPARATELY ****IF CUST CHOOSES DELIVERY, YOU MUST NOTE IF THE ADDRESS IS RESIDENTIAL OR COMMERCIAL*** QUOTE IS FOR FREIGHT ONLY
Puerto Rico
- Orders must ship from GM2.
- Quotes are manually calculated using the PR Quote Workbook in MO Freight CS (Resources\MO Freight CS\_PR Quote Workbook.xlsx).
Quote Example:
Order Notes Example:
TO (CITY) VIA TFORCE FREIGHT: $ S **ALL FREIGHT MUST SHIP COMPLETE FROM GM2** QUOTE IS FOR FREIGHT ONLY S ATTACH TWO COPIES OF PICK TICKET TO BOL
Final Steps
Enter all notes and update the Hold Code based on order type:
| Order Type | Hold Code |
|---|---|
| PHO | INF |
| EML | EMI |
| INT | INT |
| GOV | Read Notes |
| A/R | A/R |
| Clicklease | CLB |