Products are discontinued for reasons such as newer models, shifts in the product lineup, lower consumer demand, or supply chain issues. If your product is discontinued, consider newer versions, similar models, or contact support for recommendations. Specific reasons may not always be available.
We know it can be frustrating to find that a product you’re interested in (or already own) has been discontinued. Products are discontinued for many different reasons. In some cases, we may not have a specific reason available for a particular item. Common reasons include newer or updated models being introduced, a shift in focus to similar models in the product lineup, lower consumer demand, or supply chain issues that make it difficult to source materials or parts.
Common reasons for discontinuation
Newer or updated models
A product may be retired when a newer version or variation is introduced, such as Z-series or another updated model with design improvements or enhanced features.
Shift in product lineup
We occasionally refine our product lineup to better meet customer needs. This can result in one model being replaced by another with similar capabilities.
Lower consumer demand
If a product no longer sees consistent demand, it may be discontinued to make room for items that better reflect current customer needs.
Supply chain issues
In some cases, products are discontinued because materials or components become difficult to source reliably.
What to do if your product was discontinued
If the item you're looking for is no longer available, here are a few options:
- Check for a newer or updated version of the product
- Browse similar models in our current lineup
- Compare features to find a suitable alternative
- Reach out to our support team for personalized recommendations
Additional information
A specific reason for discontinuation may not always be available for every product. If you need help finding a replacement or comparable option, our support team is here to help.